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I came across a great article on business etiquette called More Than Just Eating With the Right Fork by Paula Williams that I thought I would share tips from over the next few weeks.

Here is tip #9…

E-mail

Make the subject line specific. Think of the many messages you’re received with the generic subject line, “Hi” or “Just for you.”

Don’t forward messages with three pages of mail-to information before they get to the content. In the message you forward, delete the extraneous information such as all the “Memo to,” subject, addresses, and date lines.

When replying to a question, copy only the question into your e-mail, then provide your response. You needn’t hit reply automatically, but don’t send a bare message that only reads, “Yes.” It’s too blunt and confuses the reader.

Address and sign your e-mails. Although this is included in the To and From sections, remember that you’re communicating with a person, not a computer.

DON’T TYPE IN ALL CAPS. IT’S TOO INTENSE, and you appear too lazy to type properly. This is still a written medium. Follow standard writing guidelines as a professional courtesy.

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